Frequently asked questions

The site works on quotation. Add products to your quote request, send the form, and we reply by email with confirmed pricing, freight, availability and lead time. Nothing is charged online.

Listed prices are current guide prices in US dollars. "From" prices are the starting configuration. Your written quote confirms the configuration and price before anything is ordered.

No. Freight, installation and sales tax are extra. Use the freight calculator for an instant delivery estimate; your quote confirms all three.

We ship to all 48 contiguous states. Alaska, Hawaii and US territories are quoted individually.

By the size class of each item, the distance to your ZIP code and the delivery services you need, such as liftgate, residential or inside delivery. The calculator gives an estimated range; your quote confirms the actual freight.

If your site has no loading dock, yes. Choose "Business, no dock" or "Residence" in the calculator and the liftgate charge is included.

Inspect it with the driver present and note any damage on the delivery receipt before signing. See the shipping and delivery guide.

Conveyor ovens suit delivery and steady high volume; deck ovens suit hand-stretched styles and bake-to-order control; wood-fired ovens suit Neapolitan pizza and open kitchens. The buying guide walks through the decision.

Ventless ovens are electric ovens with built-in filtration designed to operate without a traditional exhaust hood. Your local authority decides whether they are permitted at your site.

Start with the supply at your site. Many models come in both versions. See the gas vs electric guide.

Warranty terms come from the manufacturer and vary by model and by new, pre-owned or remanufactured condition. They are stated on your quote.